frequently asked question

All You Need to Know

Your Questions, Answered

What countries do you cover?

We are accepting students from the UK and USA - We are based in the UK - Please note we are sadly not accepting signups from EU students at this time, any EU signups will be cancelled and refunded.

What is the 'community?'

The community is a free bonus add on to your courses, a lot like a FB group, although private and a fun space to share your work with other students, exchange ideas and ask for support from Skot. Skot also runs monthly fun carving challenge there too.

What is the refund policy?

We offer a full refund within 30 days of purchase if you are not happy, we would love you to stay and welcome your feedback so do please reach out via email to see if there is something we can do to improve your time with us.

How do I sign up and is there an age limit?

We are welcoming new students now! Please head over to the ‘Signup’ tab on this website to join us today! We can sadly only enrol students who are 18 years old and over.

Can I cancel my membership?

Of Course! You can cancel your subscription at any time. However, you will lose access to all courses and community features. No refunds are offered for partial months or unused periods.

I've never carved before, will this be suitable for me?

Yes! we offer courses for all levels, from beginners to advanced carvers. Each course includes detailed instructions and safety guidelines to help you succeed, no matter your skill level. Of course Skot is on hand in the community to guide you in each step!

What tools do I need for the courses?

Each course provides a list of recommended tools. You will need the minimum of a whittling knife, a small saw, sandpaper and wood, budget around £80 to get setup. The courses will cover hand tools and power tools, many of the initial courses will focus on hand tools only and all beginner courses will be hand tools, you need very little to get started! You’ll also find safety guidelines to help you use these tools responsibly and safely.

Can I download the courses?

No, all content must be viewed online and is accessed as part of your membership. You are not permitted to download, screenshot , share, copy or distribute any course materials or community content. You may face legal action if this occurs and be blocked from the site.

What should I do if I experience a technical issue?  

If you run into any technical problems, such as issues with your account or accessing content, please contact Kes at [email protected], and she will be happy to help.

How long do I have to compete the courses

The courses are not time sensitive, take as long as you need! Carving is a process and not something you need to rush, we have designed this platform to enable you to build your skills over time in a pressure free supportive environment, enjoy the process!

Where can I go to ask further questions?

Please reach out to [email protected] with any questions you may have!

I have some issues with my hands can I do these courses?

We are sorry to hear you have troubles with your hands, unfortunately we aren’t able to advise on this, do get checked out by your GP first and then drop us an email, we may be able to suggest modifications to the work to make it easier for you. If you are unable to hold a knife steady you do risk injury and in these circumstances we do not recommend you enrol.

Carving is a very physical art and this may aggravate existing health issues.

Can I share my login?

Unfortunately we do only allow one person per login, we encourage your friend / family member to sign up to enable them to receive personal support from skot in the community.

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