Privacy Policy

Effective Date: 20th September 2024

Introduction

Skotbiscuit’s Carved Arts Ltd ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you how we collect, use, and safeguard your information when you use our website and services, which are hosted on the Ezycourse platform.

Who We Are

Skotbiscuit’s Carved Arts Ltd trades as Skotbiscuit’s Carving Workshop, offering online courses and a community for woodworking and carving enthusiasts. Our services are delivered via the Ezycourse platform. While we manage the content, Ezycourse hosts the platform and has access to some of your data. This policy explains how both we and Ezycourse handle your information. We are ICO registered

To read the full privacy policy of Ezycourse please see here -https://ezycourse.com/privacy-policy?fbclid=IwZXh0bgNhZW0CMTEAAR3xQNfIdcYDevM4R-yog9OP8nkEB_qWW0RYil7yvVNlcNNBMsr3wbrmFJc_aem_8H2K_-eu3YhnhdAppNbiZg

What Data We Collect

We may collect, use, store, and transfer different types of personal data, including:

- Identity Data: Your name, username, or other identifiers.

- Contact Data: Email address, phone number, and postal address.

- Transaction Data: Details about payments made and received.

- Technical Data: Your IP address, browser type, and usage data.

- Profile Data: Your preferences, course history, and community activity.

- Marketing and Communications Data: Your preferences for receiving marketing from us and third parties.

How We Use Your Data

We will only use your personal data when legally permitted, such as:

- To provide and manage our services, including course enrolment and community access.

- To manage your payments and transactions.

- To communicate with you about your account and services.

- To send marketing materials, if you have opted in to receive them.

- To comply with legal or regulatory requirements.

Sharing Your Data

Your data may be shared in the following circumstances:

- With Ezycourse: As the platform provider, Ezycourse has access to certain data necessary to operate and maintain the platform. Ezycourse has its own privacy policy which governs their use of your data.

- Third-party service providers: We may share your data with payment processors, marketing services, or other essential service providers.

- Legal requirements: We may disclose your personal data if required to do so by law or in response to legal requests.

Safeguarding Policy

1. Introduction

Skotbiscuits carving workshop is committed to providing a safe and supportive online environment for all members of our community. This Safeguarding Policy outlines our approach to protect vulnerable adults who engage with our online platform, including users who may be considered vulnerable due to mental health challenges, physical disabilities, learning disabilities, or other factors. You must be over the age of 18 to join the platform, if it is discovered you are under 18 your account will be immediately deactivated.

2. Purpose

This policy aims to:

• Ensure the safety and well-being of all participants in our online community.

• Define the processes for identifying and addressing safeguarding concerns.

• Set guidelines for the appropriate behavior of staff, instructors, and community members.

3. Scope

This policy applies to all users of Skotbiscuits carving workshop, including instructors, staff, community members, and volunteers. While our services are intended for users over the age of 18, we acknowledge our duty to protect vulnerable adults within our community.

4. Roles and Responsibilities

a. Safeguarding Lead

• The designated Safeguarding Lead at Skotbiscuits carving workshop is responsible for overseeing all safeguarding matters, maintaining records, and managing any reported concerns.

• The Safeguarding Lead can be contacted at [email protected]

b. Staff and Instructors

• All staff and instructors are trained in safeguarding principles and are expected to uphold the highest standards of conduct.

• Staff and instructors must report any safeguarding concerns to the Safeguarding Lead.

c. Community Members

• Community members are encouraged to report any concerns about their safety or the safety of others to the Safeguarding Lead.

5. Definitions of Abuse

Abuse may take various forms, and all community members should be aware of the following:

• Physical Abuse: Non-accidental injury or harm.

• Emotional Abuse: Actions causing emotional harm or distress.

• Neglect: Failing to meet a person’s basic needs.

• Financial Abuse: Misuse or exploitation of financial resources.

• Sexual Abuse: Any non-consensual sexual activity or behavior.

• Online Abuse: Bullying, harassment, or exploitation through online interactions.

6. Code of Conduct

All community members are expected to:

• Engage respectfully and professionally.

• Avoid sharing personal contact information or arranging personal meetings.

• Refrain from any form of bullying, harassment, or inappropriate language.

7. Safeguarding Procedures

a. Reporting a Concern

• If you have a safeguarding concern, please contact our Safeguarding Lead via [email protected]

• We will handle all reports in a sensitive, confidential manner, taking appropriate action to address any concerns raised.

b. Handling of Concerns

• All reported concerns will be reviewed by the Safeguarding Lead.

• Depending on the severity, appropriate actions may include:

• Providing support and guidance to the affected individual.

• Engaging external agencies or professionals if necessary.

• Escalating serious concerns to the relevant authorities (e.g., local authorities or police) in cases of suspected abuse or criminal activity.

c. Confidentiality and Record-Keeping

• All safeguarding concerns will be documented securely, with access limited to the Safeguarding Lead and designated staff.

• We adhere to GDPR guidelines, and personal data will only be shared with external agencies when necessary for safeguarding purposes.

8. Training and Awareness

Skotbiscuits carving workshop is committed to ensuring that all staff and instructors receive regular safeguarding training to stay updated on the latest guidance and best practices. Community members will also have access to information on safeguarding and how to seek help if needed.

9. Review and Monitoring

This policy will be reviewed annually or sooner if required, in response to changes in legislation or best practices. Feedback from staff and community members will be considered to improve safeguarding efforts.

10. Contact Information

If you have any questions or need to report a safeguarding issue, please contact our Safeguarding Lead at:

• Email: [email protected]

Your Rights

Data Security

We implement reasonable and appropriate security measures to protect your personal data. However, we cannot guarantee that unauthorised access, hacking, or data breaches will never occur. Should a breach occur, we will notify you and the appropriate authorities as required by law.

Your Rights

You have certain rights under data protection law, including:

- Access: You have the right to request access to your personal data.

- Correction: You have the right to request that we correct any inaccurate or incomplete data.

- Deletion: You have the right to request that we delete your data, under certain conditions.

- Restriction of processing: You have the right to request that we restrict the processing of your data.

- Data portability: You can request that we transfer your data to another party.

To exercise any of these rights, please contact us at [email protected].

ICO Registered; Refrence-

ZB801251

Third-party Links

Our website may contain links to third-party websites, including Ezycourse's platform. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting purposes.

respects your privacy and is committed to protecting your personal data. This privacy policy will inform you how we collect, use, and safeguard your information when you use our website and services, which are hosted on the Ezycourse platform

Copyright

All content, materials, and information on this website, including but not limited to text, images, graphics, and other media, are the exclusive property of Skotbiscuits carved arts LTD trading as Skotbiscuits carving workshop. Unauthorised reproduction, distribution, or use of any material from this site without prior written consent is strictly prohibited. We reserve all rights to our intellectual property under applicable copyright laws.

We may update this privacy policy from time to time. If we make significant changes, we will notify you via email or a prominent notice on our website.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Skotbiscuit’s Carved Arts Ltd  

Trading as Skotbiscuit’s Carving Workshop.

Address: Suite RA01,195-197 Wood Street, London E17 3NU.

[email protected]